Phone Support in Website Hosting
If you choose to get one of our website hosting, you'll be able to connect with our support crew over the phone for 14 hrs per day. We can assist you in choosing the perfect package for your websites since we think that it is better to discuss this kind of matters with a live person. In case you already have an account, we're able to help you with any kind of sales/billing questions and general matters, even with some technical troubles which do not require too much time or escalation to an administrator because it'll be more convenient to open a ticket for time-consuming problems so as to have the entire correspondence in a single place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Servers
When you need more information regarding the semi-dedicated servers that we supply, you have the option to call any of the three support phone lines we have around the world - in the United States, the UK and Australia. Thus, you will be able to check ahead of time if our solutions will be appropriate for your web sites. If you're already our client and you have a semi-dedicated account, you have the option to contact us over the phone for 14 hours every day about any kind of billing or basic questions. For entirely tech issues you'll have to use our ticketing system in order to contact our tech support since someissues just need extra time to be resolved, still we will help you over the phone with quite a lot of minor tech issues as well, saving you efforts and time.