1 hour ticket response
Prompt support is our most essential objective and this is the reason why we’ve got a team of practiced customer service technicians who are prepared to offer a swift answer to any question that you may have. Simply submit your trouble ticket from the Website Control Panel and we will respond within sixty minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute response time.
An Outstanding Client Support Service
We’ve got a team of web hosting support professionals who are ready to reply to all your inquiries whenever you need support. Most of our client care staff representatives have many years of experience in the website hosting sphere, which means that you can constantly depend on swift and exhaustive answers to your inquiries.
A User–Friendly Help Center
Incorporated into the Website Control Panel is an intuitive Help Center, which offers different information sources. You can browse through a regularly updated knowledgebase offering web hosting account management articles and site administration articles, check out our educational video tutorials or refer to our F.A.Q. section.