Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top notch support in a timely manner is our top priority, so that we backup each website hosting plan with a one hour ticket resolution warranty. Once you submit a ticket or drop an email, our user customer assistance staff will try all they could do to provide the most adequate resolution for your case and to provide you with assistance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time required. Our staff of professionals will undoubtedly be on the web for you 24x7x365 to react to all of your inquiries and to sort out any concern you will likely have. You are able to submit a help and support ticket from your Website Control Panel or drop a message anytime. In addition, on working days, you’ll be able to phone us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a substantial practical knowledge base into the Control Panel which enables you to get handy step–by–step instructions any time. Each part of the Control Panel possesses its own contextual guide area displaying a selection of how–to content articles. We have also organized video tutorials to provide you with a superior idea of the way in which to conduct any presented task.